Camelback Resort is open for business, the Tannersville-based hotel and waterpark made the announcement Friday.
General manager Shawn Hauver said the business will operate under the state’s yellow phase of Gov. Tom Wolf’s reopening strategy until June 19, when Monroe County switches to green.
The hotel, which has been closed since March, is accepting reservations, but with new protocols in place.
The resort will be cashless from now on (guests can leave a money deposit with the front desk) and drive-thru check-ins will become the new norm.
The goal is to limit face-to-face transactions.
“When guests book now, we gain knowledge of their approximate arrival time, so we can space our arrivals out and we don’t have too many people showing up at one time, causing congestion,” Hauver said. “We’ve also been advancing our technology. Instead of your typical check-in where you come to hotel and go to the front desk, most of our guests will be checked-in via their cars when they enter onto the property.”
All guests visiting Camelback resort will be greeted with a “wellness screening,” which includes a temperature check (with a no-touch infrared thermometer).
Facial masks are required while on hotel grounds and a sanitizing kit will be provided in each guest room.
In addition, hand sanitizing stations have been placed throughout the grounds.
The resort will honor prior reservations with a flexible booking policy in place.
“Anyone that had a reservation up until June 12, we’ve given them the flexibility to rebook at the same rate, even if they were rebooking at a more expensive time,” Hauver said. “We also gave people full refunds if they didn’t know when they wanted to rebook.”
Trails End, an outdoor eatery serving American fare and located at the bottom of one of the resort’s ski slopes, is also open.
Regarding attractions, Camelback’s Mountain Adventures, which includes the Appalachian Express Mountain roller coaster, and the Double Barrell and Zip Flyer ziplines open Saturday.
“The ziplines are a big attraction. Everyone wants to be out in the fresh air now,” Hauver said. “Our phones have been ringing off the hook for Camelback Adventures.”
The Aquatopia Indoor Waterpark and the Arcadia arcade reopen June 19.
The resort lists its new safety precautions for the waterpark and recommendations from the Centers for Disease and Prevention for the indoor water park on its website at camelbackresort.com/safe.
Water parks will be capped off at 50% capacity in the beginning weeks.
Camelbeach Mountain Waterpark reopens on July 1.
Camelback Resort is located at 193 Resort Drive, Tannersville. For info, call 570-629-1665 or go to camelbackresort.com